Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 6 replies
  • Subscribers 15 subscribers
  • Views 4347 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

How to force Windows Agent to check in with SophosCentral

Russell Zeygerman

Hi,

We have a typical scenario when local Windows agents stop talking to Sophos Central. I am trying to figure out a way to re-establish this communication by running some sort of a command in command-line on the  machine to force it to check-in with Sophos Central.

We have tried the /register switch on the installer, but that adds missing machines only.

Thank you for your help

-  RZ



This thread was automatically locked due to age.
Parents
  • 0

    What does "C:\ProgramData\Sophos\Management Communications System\Endpoint\Logs\MCSClient.log" have in it?

    Is it sufficient to restart the Sophos MCS Client service?
    You will need to disable Tamper Protection to do this.
    You might have to run 
    SedCcli.exe -tpoff <pass>
    to do it if MCS is not working at all.

Reply
  • 0

    What does "C:\ProgramData\Sophos\Management Communications System\Endpoint\Logs\MCSClient.log" have in it?

    Is it sufficient to restart the Sophos MCS Client service?
    You will need to disable Tamper Protection to do this.
    You might have to run 
    SedCcli.exe -tpoff <pass>
    to do it if MCS is not working at all.

Children
Unfiltered HTML