This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos central is not showin the latest events from servers

Hi all

I hope you are doing well, I need your help with Something, I have some servers that appears on central Sophos but the last agent update was 6 months ago, but when I go to those servers, the agent received the last update but for some reason is not appearing that on central sophos, do you have some workaround how to fix that issue?

best regards

This thread was automatically locked due to age.

Parents

0 Sophos User930 over 3 years ago

You could maybe turn on message trails on one or two servers:
Article Detail (sophos.com)

See what messages are sent up
Cancel
Vote Up 0 Vote Down

Cancel
0 David Patterson over 3 years ago in reply to Sophos User930

Hello, that's not I am looking for, is just there is not event on the sophos central and appears a warning Icon, can you pls help me?
Cancel
Vote Up 0 Vote Down

Cancel
0 GlennSen over 3 years ago in reply to David Patterson

Hi,

Can you share with us the MCS client and Agrnt logs? Also are you obsrrving any error on your endpoint server?

Glenn ArchieSeñas (GlennSen)

Global Community Support Engineer

The New Home of Sophos Support Videos! - Visit Sophos Techvids
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 GlennSen over 3 years ago in reply to David Patterson

Hi,

Can you share with us the MCS client and Agrnt logs? Also are you obsrrving any error on your endpoint server?

Glenn ArchieSeñas (GlennSen)

Global Community Support Engineer

The New Home of Sophos Support Videos! - Visit Sophos Techvids
Cancel
Vote Up 0 Vote Down

Cancel

Children

No Data