Thread Info
  • State Verified Answer
  • +3 person also asked this people also asked this
  • Locked Locked
  • Replies 17 replies
  • Subscribers 27 subscribers
  • Views 28191 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

HP Wolf Security causing issue's

Josh Turner

Hi,

I'd like to know if anyone else has experienced this yet. I've had 4 customers now with HP Machines that have had issues with there PC performing incredibly slowly (basically unusable), the issue seems to be this new HP Wolf Security Bloatware that HP have pushed out. I believe it's conflicting with the Sophos Agent, I've only seen it happen on machines with Sophos running. As soon as HP Wolf Security is uninstalled the PC returns to normal.

Has anyone else experienced the same thing? It's annoying that HP just push this stuff out and break things.

Thanks



This thread was automatically locked due to age.
Parents
  • 0

    I am seeing this as well and Wolf is the evolution of Smart Sense.

    Our images normally have this removed but I am looking for a case where it was not but also has not been updated to Wolf.

    The idea is to determine if HP is doing this regardless of pre-install Smart Sense being present or only where it was left/installed by end user.

    Smart Sense is part of the HP OOB experience so adding a new user to an existing PC can likely resurrect the install - again needs to verified.

    There is also a HP Security Update Service that is installed and need to be removed.

    Put on the Twitter to @ElReg - maybe both parties will move if public is aware.

    Pure link https://twitter.com/brent_quick/status/1397906311107559424?s=20

Reply
  • 0

    I am seeing this as well and Wolf is the evolution of Smart Sense.

    Our images normally have this removed but I am looking for a case where it was not but also has not been updated to Wolf.

    The idea is to determine if HP is doing this regardless of pre-install Smart Sense being present or only where it was left/installed by end user.

    Smart Sense is part of the HP OOB experience so adding a new user to an existing PC can likely resurrect the install - again needs to verified.

    There is also a HP Security Update Service that is installed and need to be removed.

    Put on the Twitter to @ElReg - maybe both parties will move if public is aware.

    Pure link https://twitter.com/brent_quick/status/1397906311107559424?s=20

Children
Unfiltered HTML