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macOS 11 System Updates

I have found on macOS 11 if I have Sophos Endpoint installed I am unable to install System Updates. I have tested this on macOS 11.2 and 11.2.1, as soon as I uninstall Sophos and remove my Sophos Web Network Extension profile I am then able to download and install updates from Apple. I am wondering if anyone else is seeing this right now? 



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  • Hi, 

    We're you still be able to re-create the issue? If so? Can you recreate the issue and collect SDU logs then Log a case through our support portal and share the SDU logs in order for us to further validate the issue. Once the case has been created Please DM me for the case ID.

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  Visit Sophos Techvids
Reply
  • Hi, 

    We're you still be able to re-create the issue? If so? Can you recreate the issue and collect SDU logs then Log a case through our support portal and share the SDU logs in order for us to further validate the issue. Once the case has been created Please DM me for the case ID.

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  Visit Sophos Techvids
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