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Server Offline in Live Discover

Just starting with InterceptX for Server. Installation is complete, my Servers are communicating with the cloud.

When I go to Live Discover I notice that some Servers are Offline, but in my Server overview I can see activity a few minutes ago. How can I get my Servers into Online status?



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  • It is still an UTM. I fixed it temporarely by adding extra IP adresses. I noticed those adresses were being blocked at the time I was installing InterceptX. By adding more and more (now 9 in total) of these adresses Live Discover started to see my Devices. Next on my list is to determine which of these 9 adresses are actually needed.

  • Thank you for your confirmation, Please keep us posted and let us know if you have more queries about this. I have marked your response as the answer of this query.

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

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