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Deploy Sophos Central endpoint with PDQ Inventory

Dan Taylor

Has anyone successfully used PDQ Inventory to deploy Sophos Central anti-virus endpoint?

I've created a package, added the .exe file, and added the /S switch for silent install, but it isn't installing. The install takes 10 minutes when run manually, but my package just says running and doesn't progress.

Thanks,

Dan



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  • 0

    Hi

    This similar thread should help you. I would suggest you reach out to your account manager if at all you face any issues. 

    Shweta

    Community Support Engineer | Sophos Technical Support
    Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
    The New Home of Sophos Support Videos! - Visit Sophos Techvids
  • 0 in reply to Shweta

    Thanks, there's some useful stuff in that thread. I've tried using the -q switch but that didn't work

    Account manager is hit and miss responding to my emails unfortunately

    The other thing the customer tried was uninstalling on Prem Sophos first rather than letting Sophos Central installer do it. I could program some uninstall options into PDQ Deploy. What is the correct order to remove these components in please?

    Dan

    Sophos Anti-Virus
    Sophos AutoUpdate
    Sophos Clean
    Sophos Endpoint Defence
    Sophos Network Threat Protection
    Sophos Remote Management System

  • 0 in reply to Dan Taylor

    Hi 

    You can uninstall components in the below order, If unable to find one or more components in the list, it may not be installed. Proceed with the next component: 

    1. Sophos Remote Management System
    2. Sophos Network Threat Protection
    3. Sophos Client Firewall
    4. Sophos Anti-Virus
    5. Sophos AutoUpdate
    6. Sophos Diagnostic Utility
    7. Sophos Exploit Prevention
    8. Sophos Clean
    9. Sophos Patch Agent
    10. Sophos Endpoint Defense

    Shweta

    Community Support Engineer | Sophos Technical Support
    Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
    If a post solves your question use the 'Verify Answer' link.
    The New Home of Sophos Support Videos! - Visit Sophos Techvids
  • 0 in reply to Shweta

    Hi, 

    I try to uninstall Sophos with PowerShell scripts in suggested order:

    Sophos Remote Management System

    Sophos Anti-Virus

    Sophos AutoUpdate

    Sophos Endpoint Defense

    with: Get-CimInstance -Classname Win32_Product | Where-Object Name -Like 'Sophos Anti-Virus' | Invoke-CimMethod -MethodName UnInstall

    I used this script for all components changing component name in script, and it works besides Sophos Endpoint Defense, it is not uninstalling this component and what strange I can't even stop service: Sophos Endpoint Defense Service in services.

    Also Sophos Endpoint Defense is visable in Programs but not when PowerShell using: get-wmiobject Win32_Product.

    Any suggestion how to disabled this service and uninstall last one component of Sophos?

Reply
  • 0 in reply to Shweta

    Hi, 

    I try to uninstall Sophos with PowerShell scripts in suggested order:

    Sophos Remote Management System

    Sophos Anti-Virus

    Sophos AutoUpdate

    Sophos Endpoint Defense

    with: Get-CimInstance -Classname Win32_Product | Where-Object Name -Like 'Sophos Anti-Virus' | Invoke-CimMethod -MethodName UnInstall

    I used this script for all components changing component name in script, and it works besides Sophos Endpoint Defense, it is not uninstalling this component and what strange I can't even stop service: Sophos Endpoint Defense Service in services.

    Also Sophos Endpoint Defense is visable in Programs but not when PowerShell using: get-wmiobject Win32_Product.

    Any suggestion how to disabled this service and uninstall last one component of Sophos?

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