Hi,I have an issue with our sophos endpoint, in our windows 2012 r2 server everything is green except the Server tab which says Status Error Last successful update: Never.Already tried manually restarting sophos update cache in services but still the error still persist. The said server is the local update cache and message relay of all endpoint pc in our offices. Here's the screenshot."Thanks
Hi all, an update on this. I have fixed this issue by just running the Sophosdiag.exe with administrator rights, located in C:\Program Files\Sophos\Endpoint Self Help. Just right click the Sophosdiag.exe…
What happens if you run ESH as an administrator?
Already did this but error still persist
You need to look at the MCS logs to see what is happening. Right now we don't know if the Update Cache is accessible but not responding correctly or if the endpoint can't even find the Update Cache in the network.
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