windows agent reporting services not running yet central shows OK

Same here

Windows 10 64 1809

Have disabled the EAP, had about 3 Workstations break just now.

Hi both,

Ideally if you can provide an SDU (https://community.sophos.com/kb/en-us/33533) that will help the team troubleshoot.

Questions:

When did you join the EAP?

Please can you advise which Services the Endpoint is reporting an issue with?

Do you have the same issue on all endpoints in the EAP or only some?

Does leaving the EAP resolve the issue?

Regards,

Stephen

I uploaded an sdu through central itself at same time as reporting this here yesterday.  d2fc5548-d616-d451-a813-3e4640b743e8_2020-01-01-21-17-09.zip

Joined the eap back in november.

Oddly, that's part of the issue, no services appear to be offline that aren't supposed to be online.

Thank you, i have the logs and we will investigate this for you. Are you able to answer the following:

Please can you advise which Services the Endpoint is reporting an issue with?

Do you have the same issue on all endpoints in the EAP or only some?

Does leaving the EAP resolve the issue?

Regards,

Stephen

Thank you, i have the logs and we will investigate this for you. Are you able to answer the following:

Please can you advise which Services the Endpoint is reporting an issue with?

Do you have the same issue on all endpoints in the EAP or only some?

Does leaving the EAP resolve the issue?

Regards,

Stephen