10.0.3 "Sophos Network Extension" process using 150% CPU

My computer updated to macOS 11.2.1 yesterday and everything seemed fine, then Sophos updated from 10.0.2 to 10.0.3 early this morning. Since the Sophos update, my computer has been experiencing random network data loss. For instance, Microsoft Teams keeps disconnecting, web pages fail to load, etc. These usually only last less than 10 seconds each, but their frequency creates a very high level of frustration.

I noticed that for very long stretches of time (20minutes or more), the Sophos Network Extension is running at 150% CPU usage.

I have all of the components configured to start and I have been running the EAP successfully since the beginning of the program. Today, I had to remove it. The network stability blips and the increased laptop fan usage caused by the high cpu process was too much.

Parents
  • Also finding those processes mentioned at sustained high CPU usage after 10.0.3 installed on my macOS 11.2.1 updated laptop. Seems to seriously interfere with VPN connections. When trying to connect I now intermittently get disconnected with "Protocol wrong type for socket" errors. also random web pages failing to load. I won't be able to keep Sophos if i hope to get any work done. Still holding back our fleet of Macs to macOS Catalina because of Sophos.


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  • Also finding those processes mentioned at sustained high CPU usage after 10.0.3 installed on my macOS 11.2.1 updated laptop. Seems to seriously interfere with VPN connections. When trying to connect I now intermittently get disconnected with "Protocol wrong type for socket" errors. also random web pages failing to load. I won't be able to keep Sophos if i hope to get any work done. Still holding back our fleet of Macs to macOS Catalina because of Sophos.


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