10.0.3 Update - SophosScanD stopped

Immediately after an autoupdate installed 10.0.3, SophosScanD is now no longer able to run.   When I run the diagnostic tool, it says the System Extensions "Sophos Can Extension" and "Sophos Network Extension" aren't met, but under privacy settings all Sophos services and extensions are checked.

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  • Hi Nicholas,

    The problem appears to the in the authorization for the scan extension, as shown in the command line output. If it's not authorized it won't run, and that in turns prevents SophosScanD from running correctly.

    If the General tab of macOS' Security & Privacy panel doesn't show anything then perhaps that's something that could be done via MDM - our IT department uses JAMF and is working on allowing/authorizing via that.

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