Sophos EAP 10.0.2 is not compatible with Google Drive File Stream on Big Sur

Please be on the lookout for v10.0.3, the update is rolling out this week and we'd be keen to know this version addresses the issue you're seeing.

David, thank you for the update. So far Google Drive has not popped the error I had before. But I want to double check, it is OK to reenable the Runtime Protection ->CryptoGuard? Or it still need be off?

Hi Phillip, I just checked with the dev team and the Google Drive/Cryptoguard issue may still occur in 10.0.3, a further fix has been applied for the GA build however. Apologies for the inconvenience 

Ok. So I will keep the policy of disable CryptoGuard. Thank you for the prompt response.

hi David, it seems 10.0.3 with cryptoguard disabled, the new 10.0.3 is causing some of the spinning circles to appear on our devices. 

hi David, it seems 10.0.3 with cryptoguard disabled, the new 10.0.3 is causing some of the spinning circles to appear on our devices. 

so confirming that the kernel_task and Sophos spike and freeze applications intermittently. I switched from using an app to something as simple as google chat and it gave me the spinning circle.