Sophos EAP 10.0.2 is not compatible with Google Drive File Stream on Big Sur. Mac CPU go spike and the computer hang when both Sophos and Google File Stream is running.
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[edited by: FloSupport at 10:33 PM (GMT -8) on 18 Jan 2021]
Sophos EAP 10.0.2 is not compatible with Google Drive File Stream on Big Sur. Mac CPU go spike and the computer hang when both Sophos and Google File Stream is running.
Please be on the lookout for v10.0.3, the update is rolling out this week and we'd be keen to know this version addresses the issue you're seeing.
What can we expect for the update? For example with the new big Spur update, we had security/privacy issues on the general tab to allows for Sophos. This was outside the normal of having to add full disk encryption. Thanks.
Hi,
The acknowledgement on the Security/Privacy is something that Apple is enforcing for software that uses system extensions. With this, and future upgrades you may be required to allow the upgraded extensions and possible reboot. OS prompts should guide you, and we have added system pre-requisites to the endpoint self-help tool to assist in fixing common configuration problems.
Hi,
The acknowledgement on the Security/Privacy is something that Apple is enforcing for software that uses system extensions. With this, and future upgrades you may be required to allow the upgraded extensions and possible reboot. OS prompts should guide you, and we have added system pre-requisites to the endpoint self-help tool to assist in fixing common configuration problems.