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Can't unlock to clean up threat in Quarantine Manager

Hi, wondering if anyone can help with a repeating virus threat my Sophos protection is finding on my Macbook. It's a Mal/Phish-A threat and has been coming in consistently every couple of days but I can't clean it up in the Quarantine Manager. Every time the threat appears I open QM but when I click on the lock to make changes the lock just flickers and I can't go any further. Do I need to uninstall Sophos and reinstall it? I don't know whether it's a Sophos problem or a Mac problem. Thanks!

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