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Version 9.5.2 Released Today

Hello everyone,

We just released Sophos Anti-Virus Home Edition version 9.5.2 to all users today. This version has been in "preview" status for a couple of months and we've had great feedback. Thanks to the people who installed the preview, we got more than seven thousand installs since its availability in early June.

You should see approximately a 30mb download followed by the update. As mentioned a long time ago, we do not support macOS 10.6 or 10.7 any longer, and the installation will fail. We do fully support macOS 10.8 and up, and this version should correct the updating issue seen on later versions of the Sierra 10.12 public beta builds.

Thanks for your support and let us know about issues you encounter.



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  • Great uodate, it apparently just killed off my ages old Sophos install (carried over from OS X 10.5). Things stopped since today.


    Cant figure whats wrong, getting all of such messages:

    "Sophos AutoUpdate is not running"

    "Sophos Anti-Virus Preferences Error"

    "Configuration daemon is not running."

    [saw another user, writing "Configuration daemon not running'], see here


    In Console, SophosManagementAgent there"s lines repeating endlessly:

    ClientConnection::Reconnect()
    26.08.2016 02:17:42 0C57 W MSClient::Connect: failed to get router's IOR from supplied address and port.
    26.08.2016 02:17:42 0C57 W NoRouterIORException: Caught MSClient::Connect: failed to get router's IOR from supplied address and port.
    ClientConnection::Reconnect()
     

    other strange logs in Console (SophosMessageRouter):

    26.08.2016 04:21:18 0C8D W Failed to get certificate, retrying in 600 seconds
    26.08.2016 04:31:53 0C8D I Getting parent router IOR from 129.132.1.28:8192
    26.08.2016 04:33:08 0C8D I Getting parent router IOR from mathilda:8192
    26.08.2016 04:33:08 0C8D E ACE_INET_Addr::ACE_INET_Addr: mathilda: Undefined error: 0
    26.08.2016 04:33:08 0C8D W Parent address unknown: Undefined error: 0 (0)
    26.08.2016 04:33:08 0C8D I Getting parent router IOR from mathilda:8192
    26.08.2016 04:33:08 0C8D E ACE_INET_Addr::ACE_INET_Addr: mathilda: Undefined error: 0
    26.08.2016 04:33:08 0C8D W Parent address unknown: Undefined error: 0 (0)
    26.08.2016 04:33:08 0C8D E Failed to get parent router IOR
    26.08.2016 04:33:08 0C8D W Failed to get certificate, retrying in 600 seconds

Reply
  • Great uodate, it apparently just killed off my ages old Sophos install (carried over from OS X 10.5). Things stopped since today.


    Cant figure whats wrong, getting all of such messages:

    "Sophos AutoUpdate is not running"

    "Sophos Anti-Virus Preferences Error"

    "Configuration daemon is not running."

    [saw another user, writing "Configuration daemon not running'], see here


    In Console, SophosManagementAgent there"s lines repeating endlessly:

    ClientConnection::Reconnect()
    26.08.2016 02:17:42 0C57 W MSClient::Connect: failed to get router's IOR from supplied address and port.
    26.08.2016 02:17:42 0C57 W NoRouterIORException: Caught MSClient::Connect: failed to get router's IOR from supplied address and port.
    ClientConnection::Reconnect()
     

    other strange logs in Console (SophosMessageRouter):

    26.08.2016 04:21:18 0C8D W Failed to get certificate, retrying in 600 seconds
    26.08.2016 04:31:53 0C8D I Getting parent router IOR from 129.132.1.28:8192
    26.08.2016 04:33:08 0C8D I Getting parent router IOR from mathilda:8192
    26.08.2016 04:33:08 0C8D E ACE_INET_Addr::ACE_INET_Addr: mathilda: Undefined error: 0
    26.08.2016 04:33:08 0C8D W Parent address unknown: Undefined error: 0 (0)
    26.08.2016 04:33:08 0C8D I Getting parent router IOR from mathilda:8192
    26.08.2016 04:33:08 0C8D E ACE_INET_Addr::ACE_INET_Addr: mathilda: Undefined error: 0
    26.08.2016 04:33:08 0C8D W Parent address unknown: Undefined error: 0 (0)
    26.08.2016 04:33:08 0C8D E Failed to get parent router IOR
    26.08.2016 04:33:08 0C8D W Failed to get certificate, retrying in 600 seconds

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