Hello,
This story starts with two users, one of them new to the company. The user #1 is a new starter and was given a new laptop that accidently (don't ask) was given the same name as the laptop belonging to user #2. User #1 is experiencing no issues. But not user #2 is faced with an error at their Sophos Safeguard logon:
Workstation is locked! Perform Challenge/Response to unlock
After performing Challenge/Response however, receiving a second error message:
Safeguard Logon: Invalid response code!
How can I unlock this workstation?
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