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Safeguard Issues with SSD drive Laptops

pgraham

Hello,

We have about 15 laptops that we purchased through Dell with 128gb SSD hard drives.  I have installed SafeGuard Easy 5.60 Standalone on them.  They encrypt ok, but after a few restarts, performance starts to get worse.  When I attempt to modify the installation at all (remove the policy, or remove the software), Windows explorer locks up and the system is unusable.

Also, there are times where the system is running ok, and then just locks up.  This is all due to the encryption software because I have tested the systems without it, and they perform ok.  It is also worth noting, that we have the same encryption software on HDD and they work flawlessly with it.

Does anyone have any ideas?

The systems are Dell Latitude E6420's with Intel i7 processors and Win7 32 bit professional.

Thank You!

Patrick

:25399


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    I have a couple of Dell E5420 laptops with SSDs here, as well as a few third party (mostly Crucial or Intel) SSDs added to them, and none of them have had any problems with SGN v5.60.1.

    We tested some of the SSDs (the 3rd party ones) under v5.50.8, and the performance was terrible, but under v5.60.1, the immediate performance drop wasn't as drastic and they have stayed pretty fast.  I can't really say for the Dell OEM SSDs, since we started those on v5.60.1, but I haven't heard any complaints from users that their machines are unstable or crashing.

    Are you using v5.60.0 or v5.60.1, and if you are using the v5.60.0 release, have you tried upgrading to v5.60.1?

    :25525
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  • 0

    I have a couple of Dell E5420 laptops with SSDs here, as well as a few third party (mostly Crucial or Intel) SSDs added to them, and none of them have had any problems with SGN v5.60.1.

    We tested some of the SSDs (the 3rd party ones) under v5.50.8, and the performance was terrible, but under v5.60.1, the immediate performance drop wasn't as drastic and they have stayed pretty fast.  I can't really say for the Dell OEM SSDs, since we started those on v5.60.1, but I haven't heard any complaints from users that their machines are unstable or crashing.

    Are you using v5.60.0 or v5.60.1, and if you are using the v5.60.0 release, have you tried upgrading to v5.60.1?

    :25525
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