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Different Safeguard Management Center password for every SO & MSO user

Azwan

Hi Guys,

As per subject above we tried to create multiple user account and password for Safeguard Management Center but failed.

Appreciate if someone can guide or confirmed step we use below are correct. Thanks

Question:

1.Does Safeguard Management Center support multiple account with diffrent Password or multiple cert. store password?

New account step:

1.Create new MSO/SO user with certificate password - success

2.Login using new created account and password (same with certificate pswd) - Failed with error "The certificate for the requested office could not be found or the key is not accessible. Would you like to import the certificate now"

3.Select Import and choose new account cert and key in password for the cert with Cert. Store password 

4.Account cert succesfully import however the password for the new account is using "Cert. Store Password" instead of new user cert password.

:38835


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    Hi Azwan,

    the Certificate Store password is bound to your Windows User account. If you want to use multiple accounts to authenticate to the SafeGuard Enterprise Management Center, I'd suggest to use different Windows Accounts for your Security Officers.

    You could also use "Promoted Security Officers" (after importing a user from Active Directory to your SafeGuard Database, select the user account within the Management Center and open the context menue. Select "'Make this User a Security Officer").

    Promoted Security Officers use their Windows Account credentials to logon to any SafeGuard Management Center that is connected to your Database.

    Cheers,

    ChrisD

    :38863
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  • 0

    Hi Azwan,

    the Certificate Store password is bound to your Windows User account. If you want to use multiple accounts to authenticate to the SafeGuard Enterprise Management Center, I'd suggest to use different Windows Accounts for your Security Officers.

    You could also use "Promoted Security Officers" (after importing a user from Active Directory to your SafeGuard Database, select the user account within the Management Center and open the context menue. Select "'Make this User a Security Officer").

    Promoted Security Officers use their Windows Account credentials to logon to any SafeGuard Management Center that is connected to your Database.

    Cheers,

    ChrisD

    :38863
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