I have renewed the license recently and I tried to find out the XML file from the My sophos portal but it shows default license XML which has 5 regular licenses and it is not my license.
Would you please guide how can I obtain the newly renewed license XML file to import it to the Safeguard Console?
Log into the console with MAINMSO rights (or with the MAINMSO account). Click the root (top left). Then select the Licenses tab. If the Licenses tab is NOT present, you'll need to log back in with a higher…
Edit to add - You need to request your license file from your account manager, or your authorised Sophos supplier if you deal with a third party.
The last pieces of words were more important to me. :-)