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ShowSyncEncPolicyn.exe Tool

S1P over 5 years ago

Hello

I'm trying to find the ShowSyncEncPolicyn.exe tool detailed in this article:

https://docs.sophos.com/esg/sgn/8-1/admin/en-us/esg/SafeGuard-Enterprise/concepts/DisplaySyncEncPolicies.html

This article details that it should be in the Tools directory of the SafeGuard Enterprise software delivery:

https://docs.sophos.com/esg/sgn/8-2/admin/en-us/esg/SafeGuard-Enterprise/concepts/Tools_Welcome.html

I can't find the tool anywhere... am I missing something? Any help appreciated.

Thanks

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0 Shweta over 5 years ago

Hi S1P

Could you please confirm if you have installed Synchronised Encryption or location-based file encryption? You can search for the tools under C:\Program Files (x86)\Sophos\SafeGuard Enterprise\Client folder.

Shweta

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0 Shweta over 5 years ago

Hi S1P

Could you please confirm if you have installed Synchronised Encryption or location-based file encryption? You can search for the tools under C:\Program Files (x86)\Sophos\SafeGuard Enterprise\Client folder.

Shweta

Community Support Engineer | Sophos Technical Support
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0 S1P over 5 years ago in reply to Shweta

Hi Shweta

I have Synchronised Encryption installed.

I've checked C:\Program Files (x86)\Sophos\SafeGuard Enterprise\Client on a few endpoints but can not find the tool.

Thanks
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+1 Shweta over 5 years ago in reply to S1P

Hi S1P

If you have installed Synchronised Encryption installed, you will find the tool under the path C:\Program Files (x86)\Sophos\SafeGuard Enterprise\FileEncryption. I have attached the screenshot for your reference.

Shweta

Community Support Engineer | Sophos Technical Support
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0 S1P over 5 years ago in reply to Shweta

Hi Shweta

Thank you so much for your help.

We have a number of endpoints that are still at SGE 8.00.6 because of performance issues with SGE 8.20 and our network applications. I was trying to fault find on one of these endpoints, and SGE 8.00.6 does not have the tool as part of the installation. When I move to an SGE 8.20 endpoint I can now find the tool.

Thank you.
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