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Cyberoam Reset

Joshua Ajediti

I just reset my cyberoam and I could no longer access it again. The device is not accepting admin as password in CLI mode. it is giving Authentication fail.



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  • Hello,

    You may need to open a ticket here. There is also a KB page which may help you. 

    Regards,

    Bob

  • Hi,


    Good day!

     

    You may reset the password on CRLoader by using Console cable.

     

    1. Reboot the device.

    2. On CLI, press enter continuously until option for CRLoader appear and its always option 0.

    3. Go to Troubleshooting button.

    4. Reset to default password.

    5. The reboot the device.

     

    Warm Regards,

    Deo

    Deo Angelo P. Lim | Technical Manager - Philippines

    Sophos Certified Architect | Sophos Certified Sales Consultant | Cyberoam Certified Network Security Professional

    ARMLINK COMPUTER CENTER

    M +63 917 720 2755

    E deo@armlinkccs.com

    Skype: deoangelo.lim

  • in reply to Deo Angelo Lim

    Confirmed working!  

     

    Timing is a bit tricky, wait until immediately after the POST beep on the Cyberoam to try continuous Enter key press.

     

    I had to do this after importing configuration and selecting "Overwrite"

    Note to all: If importing only selective exported configuration, use "Preserve" option.

    If not a full export, it seemingly overwrites all other config with "null" values.

    Hence the need for a full recover / reset procedure. 

     

    Thanks

  • in reply to IT Dept13

    No Problem mate!

     

    Warm Regards,

    Deo Angelo P. Lim | Technical Manager - Philippines

    Sophos Certified Architect | Sophos Certified Sales Consultant | Cyberoam Certified Network Security Professional

    ARMLINK COMPUTER CENTER

    M +63 917 720 2755

    E deo@armlinkccs.com

    Skype: deoangelo.lim

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