Hi we have a couple of remaining sites that we are migrating to XG running on a virtual platform.
In the last couple of days one of our sites has been throwing the following error
"Cyberoam Virtual UTM appliance is not able to connect with the Customer My Account server since the last 25 days. If the appliance fails to synchronize for 2 more day(s), it will be deactivated. Please Click Here to synchronize manually"
Synchronizing manually does nothing and it appears like the cyberoam portals have now all been shut down/disabled.
Checking if there's any way we can keep the VM's operation whilst we are preparing migration? Would a snapshot or restore of an old backup be able to keep the device working ?
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