Discussions SopUnable to expand Sophosinstall.zip

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SopUnable to expand Sophosinstall.zip

Neal Umphred over 7 years ago

Hello!

I just downloaded Sophos and when I try to activate the Sophosinstall.zip, I get this message:

Unable to expand Sophosinstall.zip into Downloads. (Error 2 – No such file or directory.)

I tried to open it with the Archive Utility, but failed.

I don't know how to open it with the Terminal.

Any suggestions?

Thanks in advance!

NEAL

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0 Bianson over 7 years ago

Hi Neal,

What product are you trying to install?

Thank you,

Bob
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0 Neal Umphred over 7 years ago in reply to Bianson

BOB

Thanks for the response.

I am trying to install the Free Antivirus for Mac.

NEAL

PS: I have the 'Notify me when someone replies to this post' box ticked and did not receive notification via email of your response.
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0 Neal Umphred over 7 years ago in reply to Bianson

BOB

Thanks for the response.

I am trying to install the Free Antivirus for Mac.

NEAL

PS: I have the 'Notify me when someone replies to this post' box ticked and did not receive notification via email of your response.
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0 Bianson over 7 years ago in reply to Neal Umphred

Your browser may have already unzipped the file, can you follow instructions here please? https://home.sophos.com/help#hs-section-2-0

Thank you!
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