This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos Removes Mac Mail Images

I'm sorry to report that I had to delete Sophos from my Mac system.  Before doing this I noticed that my Mac Mail program no longer displayed image files.  I trouble shot the problem with Apple and as a result deleted all of my Settings login files.  One of which was Sophos.  This did not clear the problem.  I then deleted each application and supporting files that formally was listed in my Login Items.    I then  fully uninstalled Sophos (using the supplied uninstaller and then re-downloaded a new copy from your site.  I did a safe boot before re-installing Sophos and the images reappeared. I attempted to install the new copy of Sophos.  First the install program indicated some 5 hours for the install to complete.  After 12 hours or so, the install program indicated that it needed much more install time.  I let it run overnight and this morning the install program indicated that it needed over 130 hours more to complete the install.  Meanwhile, I took a look at Mail and the image problem returned.  I then force quit the installer.

I have used Sophos for Mac previously with no problems.

I would appreciate someone looking into this problem and advising me as to corrective action.  At the present time Sophs is no longer on my system and I will need to restore the Mac OSX system.

 System info is listed above.

:23503


This thread was automatically locked due to age.