Discussions Virus Protection Not Able To Be Turned On

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Virus Protection Not Able To Be Turned On

Rachel Price over 7 years ago

I am running a Mac with Sierra and I when it updated I got this

How do I switch these on? There seems to be no option to do so.

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0 Bianson over 7 years ago

Hello,

To clarify, you're running Sophos Home here?

Thank you,

Bob
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0 Priya Ramesh over 7 years ago in reply to Bianson

I'm experiencing a similar problem, but only the last two are switched off for me.
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0 Bohdan.S over 7 years ago

Have you enabled the Protection on the console? https://home.sophos.com/

Regards,
Bohdan
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0 Priya Ramesh over 7 years ago in reply to Bohdan.S

Yep, I assume this is it.
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0 Bohdan.S over 7 years ago in reply to Priya Ramesh

Can you update the AV? Try: https://community.sophos.com/kb/en-us/122077

Regards,
Bohdan
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