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New to Sophos Central. problems with client installation

I have an offsite machine i am remoted into, effectively proving its internet connectivity, that when i run the installer for endpoint/interceptx it dies in the prerequisite stage stating "Installation cannot continue, A Connection to Sophos could not be established"

 

This did not happen to machines at my local site.   This offsite machine functioned fine when we were using Sophos Enterprise Console.

 



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