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Sophos Full Scan stops abnormally

The full scan function is stopping 4/5ths of the way through the scan with the message "Full Scan stopped abnormally and was not completed." This has happened 3 times. I am running version 1.2.0 for Mac on OS X 10.11.6 I'm in the process of upgrading to Sierra now. Can anyone tell me how to resolve this?

Best regards,

kevin

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0 Bianson over 8 years ago

KevinBennett

Hello,

We are aware of this issue and are currently working on a fix. We will communicate externally once we have a release date. Sorry for the inconvenience and thank you for letting us know.

Regards,

Bob
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0 Bianson over 8 years ago

KevinBennett

Hello,

We are aware of this issue and are currently working on a fix. We will communicate externally once we have a release date. Sorry for the inconvenience and thank you for letting us know.

Regards,

Bob
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