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trojan horse removal problem

creasey84

hi guys used my sophos virus removal kit but it could not remove this Troj/ZAccInf-B in services.exe any ideas as to what i can do about this without having to try find a backup !!!!

:26493


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    Hello creasey84,

    as the analysis for Troj/ZAccInf-B says, Files detected as Troj/ZAccInf-B may not always be disinfectable and may have to be restored from backup.

    If you don't have a backup the original version might be nevertheless on your computer (depending on the OS version and its history). You could search your C: drive (make sure sure search for hidden and system files) - IIRC there weren't any changes since 2009.

    Christian

    :26511
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  • 0

    Hello creasey84,

    as the analysis for Troj/ZAccInf-B says, Files detected as Troj/ZAccInf-B may not always be disinfectable and may have to be restored from backup.

    If you don't have a backup the original version might be nevertheless on your computer (depending on the OS version and its history). You could search your C: drive (make sure sure search for hidden and system files) - IIRC there weren't any changes since 2009.

    Christian

    :26511
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