Real-time protection shows as "not running"

Reinstalled Sophos Home 10.9.1 after upgrading to OS X 15 (Sequoia) on an M1 Mac. Sophos icon is orange, saying "Real-time Protection not running" but when I go to the portal page, it shows as being enabled. Also having a similar issue with a second message saying "Potentially Unwanted App Protection Disabled" when the portal says it's enabled. I've restarted the endpoint several times, tried turning it off and reenabling, but nothing seems to resolve the issue. Thanks for any suggestions. I'm having a bit of trouble with support documentation because very little (if any) has been updated to reflect the Sequoia interface; most seem to still be about Ventura.

John



modified for clarity
[edited by: John Meggers at 9:11 PM (GMT -7) on 30 Sep 2024]
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