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Support Case Sophos FTP Support Credentials removed?

In the past, I could generate FTP credentials here to upload large files to Sophos.

This Option has been removed and there is a new web upload to a thirdparty website, not belonging to Sophos.

Is that all fine and safe? When looking at the sendsafely URL, I see the case number as reference. Then a code is sent to my mail address.

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