New Sophos Support Phone Numbers in Effect July 1st, 2023

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What should I do if I want to delete my Sophos ID?

My Sophos ID cannot be deleted nor can I change its primary email address. Most of the articles discuss deleting Sophos Home or something like that. The live chat feature doesn't seem to work either. There is no live support, and one of the bots even says you need a premium membership to contact live support. All I want to do is delete my Sophos ID.

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  • Hello, Thank you for reaching the community forum. What I can suggest here is to reach our Customer Care team to help you with the deletion of your Sophos account. You can reach them via chat or call through our support portal. The fastest way to get in touch with them is by ringing our hotline. 

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer | Global Community and Digital Customer Support
    Connect, Engage, Earn Rewards - Join the Sophos Community