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Error login access Partner Portal

Frédéric Bourdin

Dear team,

I tried to create an access to the Partner Portal, here is the message displayed. Despite my attempts to refresh the password, the same message still appears.

Can you check?

Thank you very much

B.R

Fabienne 



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    Hello Frédéric,

    Thank you for reaching out to the Sophos Community Forum. 

    This error is typically seen when the administrator of your Sophos Central Admin portal has chosen "Sign in with Microsoft Credentials Only". 

    If you are seeing this error when trying to authenticate into the Partner Portal, this issue may be account-related. I will reach out to you via PM to request further details. 

    Kushal Lakhan
    Team Lead, Global Community Support
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
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  • 0

    Hello Frédéric,

    Thank you for reaching out to the Sophos Community Forum. 

    This error is typically seen when the administrator of your Sophos Central Admin portal has chosen "Sign in with Microsoft Credentials Only". 

    If you are seeing this error when trying to authenticate into the Partner Portal, this issue may be account-related. I will reach out to you via PM to request further details. 

    Kushal Lakhan
    Team Lead, Global Community Support
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
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