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Sophos Firewall HA

admin_idl

A firewall was replaced. The new sg 230 was activated and registered. However, as soon as an attempt is made to establish the HA, the error message appears that the firewall is not registered. However, the registration was completed successfully. How can I correct this error?

Version SFOS 18.0.5 MR 5



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  • FormerMember
    0 FormerMember

    Hi ,

    Thank you for reaching out to the Community! 

    Could you please provide a screenshot of the error message? Did you register the firewall on your MySophos account? Is it registered with the same account as the other firewall?

    Thanks,

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  • FormerMember
    0 FormerMember

    Hi ,

    Thank you for reaching out to the Community! 

    Could you please provide a screenshot of the error message? Did you register the firewall on your MySophos account? Is it registered with the same account as the other firewall?

    Thanks,

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