Go To Meeting - Being Blocked Through Sophos Web Appliance

Question

Hi Sophos Support, 
 I&rsquo;m having issues with accessing Go To Meeting with the following error message: 
 A connection could not be started established. Please verify: 
 
 You are connected to the Internet 
 A personal firewall such as ZoneAlarm, Norton Firewall etc has blocked GoToMeeting. If so, go to your firewall program controls, unblock GoToMeeting and try again 
 
 I use the following link to test go to meeting: https://www3.gotomeeting.com/join/406552062 . 
 I&rsquo;ve done the following suggested on your KB article: 
 https://www.sophos.com/en-us/support/knowledgebase/110604.aspx 
 I&rsquo;ve added the IP CIDR as suggested from Citrix in Local Site List in Sophos Web Appliance 
 When I turn on the Allow public IP access it works fine. I&rsquo;ve turned it off now 
 Do you have a solution to the issue?

slee · Accepted Answer

Thanks for replying Rich Baldry 
 
I figured it out by adding gotomeeting.com:443 into https exception and it resolved the issue and I didn't need to turn on Allow public IP address