Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 3 replies
  • Subscribers 0 subscribers
  • Views 12500 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

PureMessage Exchange and SQL Downtime?

ricdgr

Hi,

What happens when the SQL Server used by Puremessage Exchange is not available?

Is all email traffic blocked? Or just the spam actions are impacted?

Thanks

:42878


This thread was automatically locked due to age.
Parents
  • 0

    Hi,

    The general answer is that things should carry on as normal from a scanning and protection perspective.

    PureMessage has 4 databases:

    SavexCnfg - Configuration

    SavexDir - Directory/AD

    SavexQuar - Quarantine

    SavexRprt - Reporting

    As access to these is not available, PureMessage will act accordingly:

    * The PureMessage console is not available as this requires access to SavexCnfg

    * SMTP policy exceptions are not applied, as the email addresses are stored in SavexDir

    * Quarantine data is cached, ready to be written to SavexQuar later

    * Reporting data is cached, ready to be written to SavexRprt later

    From PureMessage 3.1.3 onwards, SQL needs to be online for the Sophos PureMessage service to start - but if already running when SQL goes offline it will continue.

    Regards,

    Reginald

    :43787
Reply
  • 0

    Hi,

    The general answer is that things should carry on as normal from a scanning and protection perspective.

    PureMessage has 4 databases:

    SavexCnfg - Configuration

    SavexDir - Directory/AD

    SavexQuar - Quarantine

    SavexRprt - Reporting

    As access to these is not available, PureMessage will act accordingly:

    * The PureMessage console is not available as this requires access to SavexCnfg

    * SMTP policy exceptions are not applied, as the email addresses are stored in SavexDir

    * Quarantine data is cached, ready to be written to SavexQuar later

    * Reporting data is cached, ready to be written to SavexRprt later

    From PureMessage 3.1.3 onwards, SQL needs to be online for the Sophos PureMessage service to start - but if already running when SQL goes offline it will continue.

    Regards,

    Reginald

    :43787
Children
No Data
Unfiltered HTML