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Web Appliance and SFTP

We use the appliance as an explicit proxy over 8080. Trialling a print driver which uploads documents via SFTP to a bulk-mailing third party and I've tried all sorts of things to get the upload to work through the appliance. The company have reconfigured the product to send the data to port 8080 instead of 22 (more as an experiment than anything), and I've set up my IP address within the appliance to bypass authentication, and have also tried listing the EXE as one to allow through without authentication (albeit merely by listing the exe as an app). But still no joy.

We had something similar with Sage Payroll's HMRC Mailbox submission component in that it wasn't expecting to hit an NTLM proxy, but by enabling the bypass of 'apps without user agents' in the authentication section, this was resolved.

Just wondering if anyone has any other suggestions. I've tried allowing through .NET applications as well, thinking that might help.

I've reconfigured our firewall to allow port 22 to their sftp server and if I configure my PC to go directly to the net, the submission works. But I can't allow that for the users, they have to go through the appliance.

Thanks for any advice!

:37997


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  • Hi Tom

    Thanks for the response. Yes we force everything through the proxy, users have no direct access. Our IT PCs use a different gateway, one that provides direct access to the net. I just have FF with no proxy, and IE with, for troubleshooting. All users have the proxy applied across all potential browsers they need, and a gateway to a local subnet.

    If the appliance doesn't support native SFTP we'll just have to look at alternative bulk-mailing products. I'll go back to them with this though and see what they say.

    Thanks again,

    Mark

    :38019
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  • Hi Tom

    Thanks for the response. Yes we force everything through the proxy, users have no direct access. Our IT PCs use a different gateway, one that provides direct access to the net. I just have FF with no proxy, and IE with, for troubleshooting. All users have the proxy applied across all potential browsers they need, and a gateway to a local subnet.

    If the appliance doesn't support native SFTP we'll just have to look at alternative bulk-mailing products. I'll go back to them with this though and see what they say.

    Thanks again,

    Mark

    :38019
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