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Puremessage for Exchange - lots of viruses being missed lately

Arq

Hi

We have Puremessage 3.1.3 for Exchange 2010 and we have noticed in the last few weeks that quite a lot of messages with obviously infected attachments are being missed by puremessage.  Either they are arriving in mailboxes or just being quarantined as suspicious.  Has anyone elase noticed this?  I am wondering if we have something wrong with our puremesssage or it's just that Sophos can't keep up with the definitions.  I have contacted support but as yet have not got a satisfactory response from them.  I'm interested to hear if others have noticed the same.

Thanks.

:54211


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    Puremessage finally caught up with the virus definitions on the last lot.  Now today we've got a new wave of DOC attachments which are being missed by Puremessage.  I wonder if they will turn out to be new variants of the same virus as last week, or something entirely different?  We've havd about 100 today already.  I've had to set up DOC files as restricted attachments in Puremessage, to ensure they don't slip through the net.  More work for me to release legitimate attachments.  Thankfully we only have around 100 users.  I would hate to think what a headache this would be for an organisation with thousands of users.  You'd need someone on full time looking after the quarantine.

    Andy

    :54337
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  • 0

    Puremessage finally caught up with the virus definitions on the last lot.  Now today we've got a new wave of DOC attachments which are being missed by Puremessage.  I wonder if they will turn out to be new variants of the same virus as last week, or something entirely different?  We've havd about 100 today already.  I've had to set up DOC files as restricted attachments in Puremessage, to ensure they don't slip through the net.  More work for me to release legitimate attachments.  Thankfully we only have around 100 users.  I would hate to think what a headache this would be for an organisation with thousands of users.  You'd need someone on full time looking after the quarantine.

    Andy

    :54337
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