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Puremessage for Exchange - lots of viruses being missed lately

Arq

Hi

We have Puremessage 3.1.3 for Exchange 2010 and we have noticed in the last few weeks that quite a lot of messages with obviously infected attachments are being missed by puremessage.  Either they are arriving in mailboxes or just being quarantined as suspicious.  Has anyone elase noticed this?  I am wondering if we have something wrong with our puremesssage or it's just that Sophos can't keep up with the definitions.  I have contacted support but as yet have not got a satisfactory response from them.  I'm interested to hear if others have noticed the same.

Thanks.

:54211


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    I realise that it's unreasonable to expect 100% protection, but what I am wondering is why has this started for us now?  We have enjoyed extreme reliability from Puremessage in the years we've been using it, maybe around 10 years.  Now all of a sudden it's missing new variants every day.  Perhaps this is just a new strain of very cleverly disguised viruses?

    Andy

    :54223
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  • 0

    I realise that it's unreasonable to expect 100% protection, but what I am wondering is why has this started for us now?  We have enjoyed extreme reliability from Puremessage in the years we've been using it, maybe around 10 years.  Now all of a sudden it's missing new variants every day.  Perhaps this is just a new strain of very cleverly disguised viruses?

    Andy

    :54223
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