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Puremessage for Exchange - lots of viruses being missed lately

Hi

We have Puremessage 3.1.3 for Exchange 2010 and we have noticed in the last few weeks that quite a lot of messages with obviously infected attachments are being missed by puremessage.  Either they are arriving in mailboxes or just being quarantined as suspicious.  Has anyone elase noticed this?  I am wondering if we have something wrong with our puremesssage or it's just that Sophos can't keep up with the definitions.  I have contacted support but as yet have not got a satisfactory response from them.  I'm interested to hear if others have noticed the same.

Thanks.

:54211


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  • Hello Andy,

    It's a shame computers can't think like us

    it's equally a blessing - the thought of something making the same misjudgements as I but indefatigably and a million times faster scares me :smileytongue: But true, the gateway should detect the pattern.

    Sophos is at least 24 hours behind the people sending the viruses

    Naturally their ability to foresee the next variant is limited and generic detections are double-edged. The crooks throw considerable resources at the problem of evading detection, it's a shadow industry, they use similar test-rigs and sophisticated procedures to make sure their stuff gets through. If they wouldn't improve they'd already be out of business.

    Not that this helps you though. I'm not in charge of our PM installation so I can't say what's needed to adequately deal with this scenario, but it's definitely frustrating to watch this junk being delivered.

    Christian

    :54221
Reply
  • Hello Andy,

    It's a shame computers can't think like us

    it's equally a blessing - the thought of something making the same misjudgements as I but indefatigably and a million times faster scares me :smileytongue: But true, the gateway should detect the pattern.

    Sophos is at least 24 hours behind the people sending the viruses

    Naturally their ability to foresee the next variant is limited and generic detections are double-edged. The crooks throw considerable resources at the problem of evading detection, it's a shadow industry, they use similar test-rigs and sophisticated procedures to make sure their stuff gets through. If they wouldn't improve they'd already be out of business.

    Not that this helps you though. I'm not in charge of our PM installation so I can't say what's needed to adequately deal with this scenario, but it's definitely frustrating to watch this junk being delivered.

    Christian

    :54221
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