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Puremessage for Exchange - lots of viruses being missed lately

Arq

Hi

We have Puremessage 3.1.3 for Exchange 2010 and we have noticed in the last few weeks that quite a lot of messages with obviously infected attachments are being missed by puremessage.  Either they are arriving in mailboxes or just being quarantined as suspicious.  Has anyone elase noticed this?  I am wondering if we have something wrong with our puremesssage or it's just that Sophos can't keep up with the definitions.  I have contacted support but as yet have not got a satisfactory response from them.  I'm interested to hear if others have noticed the same.

Thanks.

:54211


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    Years of experience has taught me to recognise incoming viruses.  I'm not blowing my own trumpet, but most humans can recognise viruses just by looking at the e-mail.  For example, if you get  half a dozen messages, from random e-mail addresses within the space of 5 minutes, all with 57kb word doc attachments, what would you think?   It's a shame computers can't think like us.

    They were infected, because while they were not recognised by sophos, I was able to submit samples and they were confirmed as new variants of infections.   We're getting dozens a day now.  Sophos is at least 24 hours behind the people sending the viruses.  I left some in my inbox and tried saving the attachments this morning, but now SAV quarantines them, so it has caught up.  But I wonder how many of my colleagues opened these when they weren't recognised!

    Andy.

    :54217
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  • 0

    Years of experience has taught me to recognise incoming viruses.  I'm not blowing my own trumpet, but most humans can recognise viruses just by looking at the e-mail.  For example, if you get  half a dozen messages, from random e-mail addresses within the space of 5 minutes, all with 57kb word doc attachments, what would you think?   It's a shame computers can't think like us.

    They were infected, because while they were not recognised by sophos, I was able to submit samples and they were confirmed as new variants of infections.   We're getting dozens a day now.  Sophos is at least 24 hours behind the people sending the viruses.  I left some in my inbox and tried saving the attachments this morning, but now SAV quarantines them, so it has caught up.  But I wonder how many of my colleagues opened these when they weren't recognised!

    Andy.

    :54217
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