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Sophos proxy reporting wrong user

AJS

Hi all,

Came across a strange issue today and wondered if anyone had any ideas.

I have been asked to set up a training environment in Citrix which allows access to just one website. Within Sophos proxy I have blocked all categories and allowed just the single website that we require. When testing this, I found that my internet lockdown wasn't working. On testing, it seems the Sophos proxy is logging the internet usage under the name of a different user on the same Citrix server. I tested this by submitting an access request for a blocked website, which came through with another users name on it.

How can this happen, and how can it be resolved? Each Citrix server has 30-40 users on it, and i'm now worried that we may have provided internet usage reports to HR containing incorrect information.

Regards,

Andy

:53235


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    Thanks. Yes we are. I guess that may get me around the problem. We don't currently have web control turned on in the client, but I guess I could drop the policy on to the Citrix servers.

    It's a work around rather than a fix though, as it should be working fine as it is.

    :53243
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  • 0

    Thanks. Yes we are. I guess that may get me around the problem. We don't currently have web control turned on in the client, but I guess I could drop the policy on to the Citrix servers.

    It's a work around rather than a fix though, as it should be working fine as it is.

    :53243
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