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Error code 1603 installing PureMessage on Win2008 + Exchange2010

Nataku

Hi All

I'm having problems installing PureMessage on Windows 2008 R2 with Exchange 2010. I kept getting the error below and I could not figure out what is going on.

Error code 1603 was returned when running

C:\Windows\Syswow64\msiexec.exe ADDLOCAL=ClientInstall, CLientServerInstall, ServerExchangeStore,ServerInstall,ServerMain,ServerAntiSpam /qb /lvoicewarmupx! <log file name>

SETUP_INIPATH=<ini file name> REBOOT=suppress TRANSFORMS=:1033 /i C:\pmex64-401\PL\Sophos PureMessage.msi

I have tried uninstalling everything (sqlserver/av/update) then reinstall, redownload the installer (which kept giving me errors when it's decompressing - CRC error), stopping av/firewall

Any help would be great, Thanks,

:49546


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    UPDATE: finally managed to get the installer to install MSSQL server on it's own, but the databases are not being created, suspecting this is because of rights of the user accounts but I have tried giving MSSQL$SOPHOS/MY_ACCOUNT full rights to the database... any idea if there is any way or script I can use to get the 4 dbs created?

    :49588
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  • 0

    UPDATE: finally managed to get the installer to install MSSQL server on it's own, but the databases are not being created, suspecting this is because of rights of the user accounts but I have tried giving MSSQL$SOPHOS/MY_ACCOUNT full rights to the database... any idea if there is any way or script I can use to get the 4 dbs created?

    :49588
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