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Can't open PureMessage Manage Quarantine

yuonher

Hi,

I have problem with puremessage manage quarantine and reporting.

When I open manage quarantine, below error message appear:

An error occurred when querying the quarantine: 

Can't call method "prepare" on unblessed reference at /opt/pmx/lib/site_perl/5.8.7/PureMessage/MessageStore/pmdb/MessageSet.pm line 215. 

Any body have experience dealing with this problem? really appreciate your help.

Best Regards

:18023


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  • 0

    Hello,

    This error would point to a possible connectivity or process error with accessing the PostgreSQL database.  The host in which you are accessing is that the same host that the database is running on?  If not, verify that the database is running and is allowing connections from the host/ip you are accessing the administrative interface.

    :18087
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  • 0

    Hello,

    This error would point to a possible connectivity or process error with accessing the PostgreSQL database.  The host in which you are accessing is that the same host that the database is running on?  If not, verify that the database is running and is allowing connections from the host/ip you are accessing the administrative interface.

    :18087
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