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Can't open PureMessage Manage Quarantine

yuonher

Hi,

I have problem with puremessage manage quarantine and reporting.

When I open manage quarantine, below error message appear:

An error occurred when querying the quarantine: 

Can't call method "prepare" on unblessed reference at /opt/pmx/lib/site_perl/5.8.7/PureMessage/MessageStore/pmdb/MessageSet.pm line 215. 

Any body have experience dealing with this problem? really appreciate your help.

Best Regards

:18023


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  • 0

    We have the same issue ...

    Puremessage is working, but we can't access quarantine (we get the same error as stated in the first post)

    ans the PostgreSQL service is 'stopped' in the dashboard (we can't make it 'running' although we sent 'start' signal to the service.

    Any help ?

    :35469
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  • 0

    We have the same issue ...

    Puremessage is working, but we can't access quarantine (we get the same error as stated in the first post)

    ans the PostgreSQL service is 'stopped' in the dashboard (we can't make it 'running' although we sent 'start' signal to the service.

    Any help ?

    :35469
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