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Allowing Suspicious Attachments

BarcodeUK

Hi Guys

My supplier now sends me invoices by pdf but they also send a file called xxxxxx.pdf.asc as well as the invoice xxxxxxx.pdf.  The former file always gets blocked by Pure Message.  Is there a way I can set a rule to always allow the email address they use to by pass and reach my in box?

I have added them to the safe senders list but still I get the blocked message every email. 

Failing there being a way to automatically release this, is there a way I release remotely from my mobile phone.  These emails contain an activation code I need to use when on site with customers.  Switching to pdf is progress the supplier tell me when I emailed and they say it's a necessary file and have never heard of people having problems.  This is a very large multi national so I can't see them ever changing just for me :(

Regards Richard 

:10425


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  • 0

    HI Barcode

    The safe senders list only applies to the spam filtering section.

    To allow those specific emails,
    Navigate to the Content section on the left, Under the 'Inbound messages' category.
    (Either suspicious as mentioned or restricted - where it is configured)

    Next the word 'Alert' is two little down arrows. When selected;

    In this section you will be able to do the exclusion of users. (But it is exclusion of users within the company and not external email address)

    Hope this helps. :)
    PS: Welcome to SophosTalk

    :10427
Reply
  • 0

    HI Barcode

    The safe senders list only applies to the spam filtering section.

    To allow those specific emails,
    Navigate to the Content section on the left, Under the 'Inbound messages' category.
    (Either suspicious as mentioned or restricted - where it is configured)

    Next the word 'Alert' is two little down arrows. When selected;

    In this section you will be able to do the exclusion of users. (But it is exclusion of users within the company and not external email address)

    Hope this helps. :)
    PS: Welcome to SophosTalk

    :10427
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