Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 9 replies
  • Subscribers 0 subscribers
  • Views 21215 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Return receipts being quarantined?

mrdky

Hello all, I wanted to get some feedback if anyone is having this issue, but a lot of our users have been having their return receipts quarantined.  I checked the logs and they are being quarantined as suspect attachments.  We are running puremessage 5.5.6 on our edge servers and handing off to Exchange.  

Thanks

:570


This thread was automatically locked due to age.
Parents
  • 0

    Hi MarkJD,

    Just had some time to go over this issue again today and called Sophos support.  They narrowed it down to not allowing .email in suspect-attachment-names.  They also recommended not removing this because this is basically an email within an email that can contain links and other malcious stuff.   My question are emails within emails not scanned, if we remove this file type from suspect-attachment names?

    Thanks

    :1473
Reply
  • 0

    Hi MarkJD,

    Just had some time to go over this issue again today and called Sophos support.  They narrowed it down to not allowing .email in suspect-attachment-names.  They also recommended not removing this because this is basically an email within an email that can contain links and other malcious stuff.   My question are emails within emails not scanned, if we remove this file type from suspect-attachment names?

    Thanks

    :1473
Children
No Data
Unfiltered HTML