Hi,
I can't get into our PureMessage 3.1 console. Error MMC could not create the snap=in.
- Sophos Puremessage service will not start with a 0x80040154: Class not registered error.
- Can't uninstall (setup was unable to remove this server from the PureMessage server group. COM error-code 0x80040154:class not registered)
- Can't re-install (Product: Sophos PureMessage -- Setup encountered an error while gathering system information.Error details: COM error-code 0x80040154 : Class not registered )
Looking back through the event log there are thousands of PM warnings:
Reporting data could not be written to the database at this time (error: -3). Additional attempts will be made for 3 days.
<Provider Name="PureMessage" />
<EventID Qualifiers="40960">55</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2011-10-17T02:00:33.000000000Z" />
<EventRecordID>2784526</EventRecordID>
<Channel>Application</Channel>
<Computer>server.domain.local</Computer>
<Security />
</System>
<Data>-3</Data>
<Data>3</Data>
</EventData>
</Event>
I'm at a loss what to try next, could someone suggest a fix?
Thanks.
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