Web Appliance (Read Only)

Discussions PUREMESSAGE - Quarantine website unreachable

Web Appliance (Read Only) requires membership for participation - click to join

Thread Info

State Not Answered
Locked Locked
Replies 2 replies
Subscribers 0 subscribers
Views 12362 views
Users 0 members are here

Options

Suggested

This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

PUREMESSAGE - Quarantine website unreachable

raf over 15 years ago

Hello to the List.

A month after the installation, the quarantine web page has become unreachable with error:

HTTP 500 - Internal server error

IIS server is running and so does the Quarantine Digest site.

Sophos web agent is running too.

No malfunction or errors are showed in IIS logs.

Where to look for?

Thank you for your help

Regards

Raf

This thread was automatically locked due to age.

0 raf over 15 years ago

Addendum:
disabling "Show Friendly HTTP Error Messages" in IE, the error message showed is:
the requested resource is in use.
Hope this helps in focusing the problem.
Raf
:177
Cancel
Vote Up 0 Vote Down

Cancel
0 JG over 15 years ago

Hi Raf
Can you try restarting the 'Sophos Puremessage Web Agent' service on the Puremessage server.
Can you then access the quarantine digest site?
Thanks
:205
Cancel
Vote Up 0 Vote Down

Cancel