Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 5 replies
  • Subscribers 0 subscribers
  • Views 18139 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Reset admin password on Pure Message Manager (18080)

hadi_phan29

Dear Sophos,

hi, My name is Hadi Hamdani from PT 3D Networks Indonesia. First I want say sorry for not using valid email address.

Today I already finished to install Sophos Puremessage for UNIX (PMX) but unfortunately, I forgot the admin password for access Puremessage Manager. (https://localhost:18080)

I already tried with pmx-manager-passwd but still not working because pmx-manager-passwd still need the old admin password.

There's any other way to reset the admin password for Puremessage Manager ?

Please Help and  Advisory......

Thanks and Best Regards,

Hadi Hamdani

:2059


This thread was automatically locked due to age.
  • 0

    Hello,

    You could use the pmx-user command from the unix shell to change the password. If you type man pmx-user you will get the following:

    PMX-USER(1)                          User Contributed Perl Documentation                         PMX-USER(1)

    NAME
           pmx-user - Create and delete users for group management.

    SYNOPSIS
             pmx-user --add --username <username> --fullname <fullname>
                      --email <email> [--superuser]
             pmx-user --delete --username <username>
             pmx-user --reset-passphrase --username <username>

    DESCRIPTION
               -a|--add            Add a user
               -d|--delete         Delete a user
               -l|--list           List available users
               -r|--reset-passphrase  Reset a user's passphrase

               -u|--username       User's login name
               -f|--fullname       Descriptive user name
               -p|--passphrase     User's password for login
               -e|--email          User's email address
               -L|--locale         User's locale preference
               -s|--superuser      User can administer all groups
               -h|--help           Print usage and exit.

    COPYRIGHT
           Copyright (C) 2006 Sophos Plc. All right reserved. Sophos and PureMessage are trademarks of Sophos
           Plc.

    perl v5.8.7                                      2007-02-13                                      PMX-USER(1)

    :2065
  • 0

    Hi, Eric,

    I Already tried with :  pmx-user -r - u admin and put new password but it still could not login the Pure Message Manager.

    Please Help...

    Thanks and Best Regards,

    Hadi Hamdani

    :2076
  • 0

    I guess I would try deleting the admin account first, then re-creating it.

    Please note, I am just guessing here. If I were you I would also call or at least e-mail support and ask them about it.

    I would also add that the Sophos guys should probably add a knowledge entry on the subject. There is nothing abour recovering the password for PureMessage for Unix. I guess it doesn't happen a whole lot?

    Erric

    :2098
  • 0

    $ pmx-manager-setup --gen-userdb-force

    Please try this as the pmx user.  This should help you out.

    :2105
  • 0

    HI MarkJD,

    I Already tested with the command line that you are given to me.

    It;s works...

    Many Thanks

    Thanks and Best Regards,

    Hadi Hamdani

    :2115
Unfiltered HTML