We have a Sophos Web Appliance monitoring/filtering traffic on student and staff network.
Content on the student network seems to get blocked randomly.
For example, a the Student could be working in Google Slides. They finish making a presentation on their iPad, then select 'Present' and the page is blocked with a 'Content Restricted' message.
On the staff network the presentation will display.
Another time a wiki page in English is allowed but the same wiki page in Portuguese is blocked.
I am very new to Web Appliance but have some experience with XGs. Where could I start looking to solve these issues?
Many thanks.
Mat
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