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Virtual Web appliance, not blocking access to facebook even though social media category is blocked.

Hello all.

I hope someone might be able to help? I am running a Virtual Web appliance, using Sophos enterprise console 5.3.0.

It seems like most machines work correctly and block access, but there are a handful of machine which still allow access to facebook even though the client consoles show Web Control as Enabled.

Does anyone have any ideas on what I could do to resolve this on the affected PC's and as to what might be causing the issue?



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